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Shipping Information

Shipping Conditions:

Thank you for choosing ELUXEVAPES for your disposable vape needs. Please review the following shipping conditions to ensure a smooth and secure delivery of your order.

  1. Age Verification:

    • By placing an order with ELUXEVAPES, you confirm that you are 18 years of age or older.
    • All customers must provide a valid government-issued photo ID upon delivery for age verification purposes.

  2. Delivery Address:

    • Ensure that the shipping address provided during checkout is accurate and complete.
    • ELUXEVAPES is not responsible for orders delivered to incorrect addresses due to customer error.

  3. Dispatch Time:

    • Orders are typically processed and dispatched within 1-2 business days after payment confirmation.
    • You will receive a confirmation email with tracking information once your order has been dispatched.

  4. Shipping Methods:

    • ELUXEVAPES offers reliable shipping options to ensure the timely delivery of your disposable vapes.
    • Shipping methods may include standard, express, or tracked services, depending on your preference.

  5. Shipping Restrictions:

    • ELUXEVAPES currently ships only to addresses within the United Kingdom.
    • We do not ship to P.O. boxes or addresses outside the UK.

  6. Delivery Times:

    • Delivery times may vary depending on your selected shipping method and location.
    • Standard delivery typically takes 2-5 business days, while express delivery may take 1-2 business days.

  7. Shipping Charges:

    • Shipping charges are calculated during the checkout process based on your selected shipping method.
    • ELUXEVAPES may offer free shipping promotions periodically, as advertised on our website.

  8. Order Tracking:

    • Track your order using the provided tracking information in your confirmation email.
    • For any issues with tracking or delivery, please contact our customer support team at hello@eluxevapes.co.uk.

  9. Returns and Refunds:

    • ELUXEVAPES has a returns and refunds policy in place. Please refer to our website for detailed information on how to initiate a return or request a refund.

  10. Customer Support:

    • For any inquiries or assistance, our customer support team is available via email at hello@eluxevapes.co.uk.
    • Please include your order number in all communications for faster assistance.

By placing an order with ELUXEVAPES, you agree to abide by these shipping conditions. We appreciate your trust in our products and services.

Note: ELUXEVAPES reserves the right to update these shipping conditions without prior notice. Please refer to our website for the most current information.